Business Process & Process Excellence Consultant (m/f/d) Ref. 70241

Business Process & Process Excellence Consultant (m/f/d) Ref. 70241

Shape the future of one of the world's leading aviation brands

For Lufthansa Technik AG—one of the world's leading providers of maintenance, repair, and overhaul (MRO) services in the aviation industry—we are seeking an experienced Business Process & Process Excellence Consultant (m/f/d) to join the team in Hamburg at the earliest possible date.

This position is to be filled on a temporary staffing basis for the period from August 1, 2026, to April 1, 2028.

In this role, you will actively shape the further development of business processes within the Lufthansa Technik Group and the Lufthansa Group. You will support specialist departments, advise process owners, and drive the continuous optimization of corporate processes in an international environment.

Your Opportunity

Do you want to do more than just document processes—do you want to actively shape and improve them?

Do you want to collaborate with executives, process owners, and international specialist departments, playing a key role in the further development of a global aviation company?

If so, this position offers you the ideal combination of process management, consulting, project work, and organizational development. Your Responsibilities

Modeling and visualizing business processes within the Lufthansa Technik Group and the Lufthansa Group
Supporting the continuous improvement of existing business processes
Collaborating with process owners and process architects to optimize and further develop processes
Facilitating process design and process optimization workshops
Advising specialist departments on Process Excellence, Business Process Management, and process documentation
Initiating and overseeing improvements in process management and associated IT systems
Supporting projects and special assignments related to Process Excellence
Creating and maintaining process documentation
Assisting with the introduction and implementation of standardized methods and best practices
Serving as a point of contact for specialist departments and users regarding Process Excellence methodology

Your Profile

Successfully completed university degree or comparable qualification
Experience in Business Process Management (BPM) and Process Excellence
Excellent knowledge of MS Office as well as process modeling and documentation systems
Analytical and conceptual mindset
Ability to present complex processes clearly and in a manner tailored to the target audience
Excellent German and English language skills (C1 level)
Confident demeanor and strong communication skills
Structured and independent working style
Strong organizational skills and decisiveness
Willingness to undertake occasional domestic and international assignments

What Awaits You

Opportunity to work for a global leader in the aviation industry
Strategic role within the Process Excellence division
Collaboration with international teams and specialist departments
Access to modern process management and digitalization tools
Long-term project running until April 2028
Attractive development opportunities in process management and business transformation
Flexible working time models
"Deutschlandticket" (Germany-wide public transport pass)
Company pension scheme
Personal support from Bishop GmbH